E-Commerce Operations Executive

  • Lahore, Punjab, Pakistan
  • Permanent
  • Sales

PakWheels is looking for a highly motivated candidate in e commerce division with excellent communication skills to manage orders, liaison with vendors and customers to manage and fulfill customer orders.

Candidate will be responsible to:

  • Review each order that comes on PakWheels Store for processing and fulfilment.
  • Manage & improve key end-to-end performance indicators from order processing to timely delivery to the customers.
  • Monitor and reconcile the vendor’s payments and clear out the payments timely.
  • Provide weekly/monthly analytical reports to the management.   
  • Liaison with vendors through email/phone or face-to-face meetings.
  • Contribute ideas to assist the department in scaling processes.
  • Work with logistics partners to ensure processes and timely deliveries.
  • Overseeing/Handling customer’s pre and post sales queries and issues.
  • Strategies formation for effective operations department handling.

Qualifications:

  • Must have a minimum Bachelor's degree from known university.
  • Candidate must have a strong grip on Microsoft Excel and reporting.
  • Must have prior E-commerce Operations experience.
  • Excellent communication skills, both written and verbal.
  • Ability to work in a fast-paced, customer service focused environment.
  • Intermediate computer skills are required.
  • Excellent organizational skills
  • Ability to learn new systems quickly and efficiently

PakWheels.com is Pakistan’s #1 automobile portal. Over the years, PakWheels.com has helped millions of Pakistani’s buy & sells cars and bikes, read automotive reviews and news, check automotive prices and find solutions to their automotive needs.

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