Inside Sales - Team Lead

PakWheels.com is looking for a motivated Inside Sales - Team Lead to drive our sales efforts and lead a growing team. This role demands strong leadership, a customer-focused approach, and the ability to meet targets in a fast-paced environment. If you're passionate about sales, enjoy mentoring others, and want to play a key role in shaping our success, this is the perfect opportunity for you!

Responsibilities

• Achieve growth and sales targets by successfully managing the sales team
• Train team of sales reps on best-selling strategies and follow-ups (scripts, rebuttals and conduct mock calls with team members)
• Conduct daily huddle meetings with all sales and operations staff
• Track team performance and update staff on daily, weekly and monthly performance (Sales & Operations)
• Listen calls of team members and provide feedback for improvement
• Define sales targets for all reps
• Collaborate closely with cross-functional teams to optimize overall performance
• Monitor team KPIs such as sales, answer rate, login time, adherence, connected calls and talk time
• use data-driven insights to continuously improve the effectiveness and efficiency of sales strategy and operational tasks
• Train, mentor, and support team members to facilitate their professional growth and ensure alignment with company goals and objectives.
• Drive a culture of continuous improvement, innovation, and excellence within the team.

Requirements

• Minimum Graduation from a reputed institute
• Effective communication, outstanding negotiation, and selling skills
• Proven track record of successfully meeting sales quota
• Minimum 2 years of Experience of handling sales team in a leadership role
• Sound knowledge of call center terminologies and CRM softwares