Moderation & Quality Control Executive

PakWheels AutoStore is looking for a detail-oriented and quality-driven Moderation & Quality Control Executive to ensure our online marketplace maintains the highest standards of product quality, content accuracy, and customer experience.

In this role, you will be responsible for reviewing product listings, maintaining catalog quality, optimizing product content, and ensuring compliance with PakWheels' brand guidelines. You will work closely with the Category, Operations, and Marketing teams to deliver a seamless shopping experience for our customers.

Key Responsibilities:

• Review and approve product listings before publication.
• Verify product information, specifications, pricing, images, and categorization.
• Ensure listings comply with PakWheels quality standards and marketplace policies.
• Identify and resolve content inconsistencies, duplicate listings, and data inaccuracies.
• Optimize product titles, descriptions, attributes, and keywords to improve discoverability and conversion.
• Ensure consistency in product content, branding, and customer-facing information.
• Monitor product availability and listing health.
• Assist in executing promotional campaigns, seasonal offers, and merchandising activities.
• Coordinate with internal teams to ensure timely product launches.
• Review customer feedback related to product listings.
• Recommend improvements based on customer insights and marketplace trends.
• Monitor catalog quality metrics and operational KPIs.
• Prepare reports on listing accuracy, moderation performance, and content quality.
• Conduct competitor benchmarking and recommend best practices.

Requirements:

• Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.
• 1–2 years of experience in E-Commerce, Marketplace Operations, Content Management, or Quality Control (Fresh graduates with relevant internships are encouraged to apply).
• Excellent written and verbal communication skills.
• Strong attention to detail with a high level of accuracy.
• Good analytical and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with marketplaces such as Daraz, Shopify, WooCommerce, or Amazon is an advantage.
• Proficiency in Microsoft Excel and Google Sheets.

Preferred Skills:

• Product catalog management
• Content writing and optimization
• Basic SEO for e-commerce listings
• Data analysis and reporting
• Quality assurance mindset
• Time management
• Cross-functional collaboration

What You'll Gain

• Hands-on experience managing one of Pakistan's leading automotive e-commerce platforms.
• Exposure to marketplace operations, digital merchandising, and catalog management.
• Opportunity to work on Private Label and national brands.
• Mentorship from experienced professionals in E-Commerce, Retail, and Supply Chain.
• Career growth opportunities within PakWheels' expanding AutoStore business.
• A collaborative, fast-paced, and innovation-driven work environment.

At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.