Automotive Technical Trainer – Service Centers

The Automotive Technical Trainer – Service Centers will be responsible for developing technician capabilities and ensuring consistent technical quality across PakWheels Service Centers. The role requires a hands-on automotive professional who can train, assess, diagnose, audit, and improve technician performance—not someone limited to classroom training.

Key Responsibilities

• Conduct practical and theoretical training for new and existing technicians on Service Center SOPs, vehicle maintenance, VAS, oil changes, and workshop procedures.
• Provide hands-on guidance to technicians, diagnose technical issues, demonstrate correct procedures, and verify completed jobs.
• Conduct practical technical assessments and maintain technician competency/skill matrices.
• Perform regular and random quality audits to ensure SOP compliance and identify technical errors, rework, and training gaps.
• Train technicians on OBD scanners, diagnostic equipment, workshop tools, and machinery.
• Identify recurring technical issues, determine root causes, and implement corrective/refresher training.
• Support standardization and continuous improvement of technical processes across Service Centers.
• Maintain training, assessment, audit, and technician performance records and share regular reports with management.

Requirements

• DAE / Diploma / B.Tech in Automobile, Automotive, Mechanical Engineering, or a related field.
• 5+ years of hands-on automotive workshop experience, preferably with authorized dealerships or organized service centers.
• Strong knowledge of vehicle diagnostics, maintenance, VAS, oil changes, and different vehicle makes/models.
• Hands-on experience with OBD scanners and automotive diagnostic equipment.
• Experience in technician training, technical assessment, quality control, or workshop supervision.
• Strong communication, coaching, problem-solving, and reporting skills.

Preferred

• Experience working with multiple vehicle brands.
• Automotive diagnostic or technical training certifications.
• Experience conducting workshop quality audits.