Assistant Manager Admin & Facilities

PakWheels is looking for a proactive, hands-on Assistant Manager – Administration & Facilities Management to manage day-to-day administrative and facility operations at the Head Office and help maintain consistent standards across regional offices. The role will supervise support staff, coordinate vendors, ensure workplace readiness and safety, develop practical SOPs and tracking systems, and provide timely, structured reports to management.

Key Responsibilities:

• Manage daily office administration, facilities, utilities, seating, meeting rooms and general upkeep; ensure the office is clean, safe and operational.
• Plan preventive maintenance and coordinate timely repairs for HVAC/ACs, generators/UPS, electrical, plumbing and other office systems.
• Supervise office boys, cleaners, janitors and café/pantry staff, including duty rosters, attendance, task completion, training and performance.
• Oversee housekeeping, pantry/café hygiene, supplies, pest control, waste disposal and deep cleaning.
• Coordinate vendors, procurement, quotations, service contracts, inventory, asset records and administrative expenses within approved budgets.
• Develop and implement administrative SOPs, checklists and workplace health, safety, security and visitor-management procedures.
• Standardise facility practices across regional offices and conduct visits/audits as required.
• Maintain daily checklists, maintenance and complaint logs, stock/asset registers and staff/vendor scorecards; submit timely daily and monthly reports to management.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Public Administration, Facility Management, Hospitality or a related field; a Master’s degree is a plus.
• 4–6 years of relevant administration/facilities experience, including at least 2 years supervising support staff.
• Experience in a corporate or multi-location organisation, with hands-on exposure to vendors, maintenance, housekeeping and pantry operations.

Required Skills:

• Good working knowledge of Excel/Google Sheets and MS Office/Google Workspace; comfortable maintaining trackers and reports.
• Knowledge of building services, preventive maintenance, workplace safety, vendor management, budgeting and cost control.
• Strong organisation, communication, follow-up and team-supervision skills.
• Proactive and hands-on approach; willing to work flexible hours when required and travel to regional offices.